Q: How do I get my units repaired?
A: Send your defective units to:
5 Contentinal Ave. (PMB# 272)
Forest Hills, NY. 11375
Jecon Inc will normally exchange the unit for a rebuilt computer in stock, or if none is available, we will rebuild the same unit and send it back. IMPORTANT - you must enclose a note with your name, shipping address, and phone number.
Q: What forms of payment do you accept?
A: Jecon Inc accepts Visa, Master Card, and American Express & Discover.. Orders can be prepaid by check or money order or COD; please contact Jecon Inc to determine check amount..
Q: My machine is down and I need a rebuilt unit ASAP. What should I do?
A: Contact Jecon Inc to discuss your options. ASAP (24 hour) service is available for a fee on most items. Many computers are in-stock for immediate shipment with a refundable core charge; please call for estimate. ASAP items must be paid by credit card, or COD.
Q: I need a spare computer. Does Jecon Inc have any units available for purchase?
A: A limited number of units are available for purchased with a core charge; please call for availability.
Q: What is the turn around time on orders?
A: In-stock units are normally exchanged and shipped within 1-3 days; many are shipped within 2 day. Non-exchange units requiring repair will be returned as soon as possible depending on labor and parts.
You can send your orders here